
Terms & Conditions
Questions? Contact us at legal@swillfam.com.
1. Agreement to Terms
These Terms and Conditions (“Terms”) govern your use of this website and your visit to any restaurant, bar, lounge, or club operated by Swillfam Group (“Swillfam”, “we”, “us”, “our”).
By browsing this website, submitting an inquiry, requesting a reservation, or visiting one of our venues, you agree to be bound by these Terms. If you do not agree, please do not use this website or visit our venues.
2. Use of This Website
This website is provided for you to learn about our venues, events, talents, promotions, merchandise, and career opportunities, and to get in touch with our team. You may not use it for any unlawful purpose.
Prohibited Activities
You must not, and must not permit any third party to:
- Attempt to bypass authentication, rate-limiting, or other access controls.
- Reverse engineer, decompile, or disassemble any part of this website.
- Submit false, misleading, or fraudulent information through our forms.
- Use automated means to scrape, copy, or extract content from this website without our prior written consent.
3. Reservations, Events & Promotions
Reservation, table, and private event requests submitted through this website are requests only and are not confirmed until our venue team responds to you directly. Capacity, minimum spend, and dress code requirements vary by venue and may be communicated at the time of confirmation.
3.1 Promotions. Promotions and offers published on this website are valid for the dates and venues stated, are subject to availability, and may be changed, ended, or withdrawn by us at any time without notice.
3.2 Events. Event line-ups, talents, and schedules are subject to change. We are not liable for changes to advertised performers or programming beyond our reasonable control.
4. Age Restriction & Responsible Service
Our bars, lounges, and clubs serve alcohol and are intended for guests of legal drinking age under applicable Indonesian law. We may require valid government-issued identification before granting entry or serving alcohol, and may refuse entry or service where age cannot be verified.
We practice responsible service of alcohol and reserve the right to refuse further service to any guest at our discretion.
5. Guest Conduct at Our Venues
Guests are expected to follow venue house rules, dress codes, and staff instructions at all times. We reserve the right to refuse entry to, or remove, any guest whose conduct is unlawful, unsafe, or disruptive to other guests or staff.
For details on how we handle information collected through reservations, inquiries, and career applications, see our Privacy Policy.
6. Intellectual Property
All trademarks, logos, venue names, photography, and content published on this website belong to Swillfam Group or our licensors. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWILLFAM GROUP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THIS WEBSITE OR YOUR VISIT TO ANY OF OUR VENUES, EXCEPT WHERE CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
This website and the information on it are provided on an “as is” basis. Venue details, event schedules, and promotions are subject to change without notice.
8. Governing Law
These Terms are governed by the laws of the Republic of Indonesia, including applicable provisions of Law No. 27 of 2022 on Personal Data Protection (“UU PDP”) where they apply to data handled under these Terms. Any dispute arising from these Terms will first be addressed through good-faith negotiation before resort to the courts of competent jurisdiction in Indonesia.
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